SPECS ServiceOur products stand for quality & reliability
Our fast and reliable services for you is our job & passion.Our team of support staff and engineers works full-time, five days a week on your problems and issues. Our international SPECS support team is spread over three locations. We offer local service in Germany, China and the USA. Furthermore, we cooperate with a wide-ranging network of international representatives who are always your contact persons. We are focused on short ways and fast communication. We offer a wide range of services. Our service engineers are always on the move, always ready to visit you at your locations.
State-of-the-art methods like Team Viewer remote access, a modern Enterprise-Resource-Planning and ticket system allow us to further optimize our work to help you even faster. We are constantly working on our performance.
Regardless of our task, we always try to work out the best solution for our customers!
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- Canada
- China
- Germany
- Ireland
- Japan
- Singapore
- South Korea
- Taiwan
- Turkey
- United Kingdom
- United States
Missing (your) Country, find central contact here.
SPECS-TII Inc.
20 Cabot Boulevard,
Suite 300
02048 Mansfield, MA
United States
T +1 (508) 618 1292
F +1 (508) 618 1334
Eusa@specs.com
SPECS-TII Technology Beijing Co., Ltd.
Room 418A, Building 39, 4 Workers Stadium North Rd, Chaoyang District
100027 Beijing
China
T +86 10-65 01 03 55
F +86 10-51 58 11 04
Esupport.china@specs.com
www.specs-tii.com/china
Tokyo Instruments, Inc.
6-18-14, Nishi-kasai
Edogawa-ku
134-0088 Tokyo
Japan
T +81-3-3686-4711
F +81-3-3686-0831
Esales@tokyoinst.co.jp.
www.tokyoinst.co.jp
INA Korea Co., Ltd.
115, Mallijae-ro, Mapo-gu
04208 Seoul
South Korea
T +82 (2) 714 5456
F +82 (2) 714 5457
Einfo@inakr.com
www.inakr.com
Shumotek Corp.
No. 111, Jiabei 1st St. Zhunan
35058 Miaoli County
Taiwan
T +886-37-612810
M +886-919-706759
F +886-37-612811
Einfo@shumotek.com
www.shumotek.com
ARC Sciences Pte Ltd.
12 Lorong Bakar Batu, #06-07
348745 Singapore
Singapore
T +65 6296 7828
Eenquiries@arcsciences.com
www.arcsciences.com.sg/
SPECS Surface Nano Analysis GmbH
Voltastrasse 5
13355 Berlin
Germany
T +49 30 46 78 24-9444
F +49 30 46 42 083
Esupport@specs.com
IONSLAB
Mr. Ahmet Dogrusoz
Ümit Mh. 2539 Sk. No:18 D:14
06810 Çankaya, Ankara
Turkey
T +90 312 911 4492
F +90 312 911 4492
Einfo@ionslab.com.tr
www.ionslab.com.tr/en
VSM Instruments Ltd.
Corwen
United Kingdom
T +44 07771 727530
Esales@vsm-instruments.com
www.vsm-instruments.com/
Team Viewer Support
An important support tool in a modern work environment is Team Viewer. Thanks to support sessions that can be planned at short notice, we are often in a position to solve problems efficiently, quickly and directly. The customer has the following advantage: Through a well-planned Team Viewer session, the SPECS staff can ensure that the right expert, e.g. Software Developer or Electronics Technician, is part of the Team Viewer Support Team. So software problems, firmware upgrades or often also adjustment problems can be solved fast. The hourly billing of the Team Viewer Support Session also makes this a very cost-effective support offer compared to a service visit.