Our products stand for quality & reliability

Our fast and reliable services for you is our job & passion.

Our team of support staff and engineers works full-time, five days a week on your problems and issues. Our international SPECS support team is spread over three locations. We offer local service in Germany, China and the USA. Furthermore, we cooperate with a wide-ranging network of international representatives who are always your contact persons. We are focused on short ways and fast communication. We offer a wide range of services. Our service engineers are always on the move, always ready to visit you at your locations.
State-of-the-art methods like Team Viewer remote access, a modern Enterprise-Resource-Planning and ticket system allow us to further optimize our work to help you even faster. We are constantly working on our performance.

Regardless of our task, we always try to work out the best solution for our customers!

SPECS-TII Technology Beijing Co., Ltd.
Mr. Ming Sun
Room 418A, Building 39, 4 Workers Stadium North Rd, Chaoyang District
100027 Beijing
China

T +86 10-65 01 03 55
F +86 10-51 58 11 04
Esupport.china@specs.com

www.specs-tii.com.cn

SPECS-TII Inc.
20 Cabot Boulevard
Suite 300
02048 Mansfield, MA
United States

T +1 (508) 618 1292
F +1 (508) 618 1334
Eusa@specs.com

CREON
Canan Business Ataşehir
Küçükbakkalköy Mah.
Kocasinan Cad. No: 4 Etage: 7 D:44
34750 Istanbul
Turkey

T +90 216 594 5662
F +90 216 594 5667
Einfo@creon.com.tr

www.creon.com.tr

SPECS-TII Rus
Mr. Yury Tsvetkov
Bol'shaya Sadovaya Street 5
125047 Moscow
Russia

Avaco - Tecnologia em Alto Vácuo
Mr. Rafael Shiguematsu Amaral
Av. Pedro Bueno
1783 Parque Jabaquara
04342-011 São Paulo
Brazil

T + 55 11 3130-7999
M + 55 11 9 5048-1437
F + 55 11 3130-7979
Erafael.amaral@avaco.com.br

www.avaco.com.br

INA Korea Co., Ltd.
DK B/D, 27-4
Gongduck-Dong
121-020 Seoul
South Korea

T +82 (2) 714 5456
F +82 (2) 714 5457
Einfo@inakr.com

www.inakr.com

SPECS Surface Nano Analysis GmbH
Voltastrasse 5
13355 Berlin
Germany

T +49 30 46 78 24-9444
F +49 30 46 42 083
Esupport@specs.com

Team Viewer Support

An important support tool in a modern work environment is Team Viewer. Thanks to support sessions that can be planned at short notice, we are often in a position to solve problems efficiently, quickly and directly. The customer has the following advantage: Through a well-planned Team Viewer session, the SPECS staff can ensure that the right expert, e.g. Software Developer or Electronics Technician, is part of the Team Viewer Support Team. So software problems, firmware upgrades or often also adjustment problems can be solved fast. The hourly billing of the Team Viewer Support Session also makes this a very cost-effective support offer compared to a service visit.

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